Shipping Options and Guidelines

FREE SHIPPING DETAILS - Free shipping applies to ground shipping only for the contiguous United States for orders totaling $49 before taxes and after discounts.

SHIPPING OF FOOD AND OVERSIZED ITEMS - Sorry, we do not currently ship dog or cat food and large items such as crates and carriers.  Those items can be ordered online for in-store pickup.

3rd PARTY SHIPPING - Certain items (beds, raised diners, etc.) may ship directly from the designer or manufacturer and take slightly longer to arrive. These items will be marked in the Shopping Cart as "Ground Shipping Only."

Mutts & Co. has partnered with the US Postal Service and UPS to provide the fastest and most reliable shipping options available.  Most orders ship within 1 business day after credit card approval.  We are unable to ship to PO boxes at this time.


Once your order ships you will receive a confirmation email with your Tracking Number. Orders may arrive in multiple packages as we ship directly from our stores and some items ship directly from the designer.

Ground Shipping - USPS Priority and UPS Ground Shipping - Two fast and affordable shipping methods for delivery within 2 to 6 business days depending on location. Most orders ship from our Central Ohio store locations with orders shipping to the West typically arriving in 2 to 3 days! Certain items may ship directly from the designer and take slightly longer to arrive. These items will be marked in the Shopping Cart as "Ground Shipping Only."

USPS Priority and UPS Ground Shipping - Two fast and affordable shipping methods for delivery within 2 to 6 business days depending on location. Most orders ship from our Central Ohio store locations with orders shipping to the West typically arriving in 2 to 3 days! Certain items may ship directly from the designer and take slightly longer to arrive. These items will be marked in the Shopping Cart as "Ground Shipping Only."

International Shipping - We currently only ship to addresses in the United States.

Shipping to Alaska and Hawaii - Shipments to Alaska and Hawaii may require and additional cost.  We will notify you immediately of any additional costs associated with shipping.