make your booking request online through the booking portal

Click the "request appointment" button to be taken to our online booking portal.

New Clients - click the "sign in" button in the upper right hand corner to register for an account.

Existing Clients - if you have ever groomed with us before then your email address is already in the system and you can log in by clicking "sign in" where you can then click "forgot password" to establish a password for your account. *Please note if you are trying to reset your password with an email that is NOT in our system - you will get an error message.

make your booking request online via the app

download the SavvyCustomer app for IOS or Android

SavvyCustomer App - IOS

Savvy Customer App - Android

New Clients - will have to have registered for an account through the customer portal first

Existing Clients - if you have ever groomed with us before then your email address is already in the system and you can log in by clicking "sign in" where you can then click "forgot password" to establish a password for your account. *Please note if you are trying to reset your password with an email that is NOT in our system - you will get an error message.

make your booking request via phone

Appointments can be made Monday -Friday from 9am to 5pm by calling our services line at 614-792-9212.

Booking requests made online will take priority over requests via phone

Calls and messages received outside of these hours will be returned on Monday.


Prior To Your Appointment:
First-time clients, you must sign the Release/Severe Matting Form and the Cancellation/No-Show contract at least 48 hours prior to your appointment. Both forms will be available for signing in your customer account through the SavvyCustomer portal.

Vaccination information must also be entered to proceed with any booking requests. RABIES must be UTD for any service to be performed and updating the information is the responsibility of the client. For dogs that use Titers or have medical conditions that preclude them from receiving vaccinations, a letter from your veterinarian will be required and can be emailed to services@muttsandco.com. Vaccination proof must be emailed to services@muttsandco.com for service.

No-Show/Late Cancellation Policy
Cancellations with less than 24 hours of notice prior to the scheduled appointment time or simply not showing up for scheduled appointments (‘no show’) will result in a fee of 50% of the reserved price for all scheduled services. Any appointments which were scheduled within 24 hours of the start time (i.e. same day or day prior) will require a minimum of 4 hours of notice prior to the scheduled appointment time to avoid a cancellation fee.

Cancellation fees will be collected by charging the fees to the credit card on file.
 
Due to the nature of our salon-style appointments, showing up late for your scheduled appointment(s) impacts the time and quality of not just your appointment but other clients scheduled throughout the day.
  • Arriving 10 minutes or more after your scheduled start time may require us to change the service to one which can be completed in your remaining appointment period. Clients choosing not to complete the adjusted service will be considered a ‘late cancellation’ and incur a fee.
  • Clients arriving 20 minutes or more after your scheduled start time will likely require us to cancel the appointment as we will be unable to remain on schedule for the rest of our daily appointments.
  • “Late cancellations” listed above will result in forfeiture of your deposit and/or being charged 50% of the scheduled service price. These fees are non-refundable and will not be applied to future services.
 
To cancel your appointment please email us at services@muttsandco.com or call our scheduling line at 614-792-9212

 

Pricing/Additional Info:
All package fees quoted are estimates only. Final pricing may be affected by factors such as coat condition or special handling requirements as determined by groomer. Final pricing will be determined at time of appointment.

Grooming Services

Spaw Bath

Is ideal for the dog needing to maintain a healthy skin and coat, or as maintenance between haircuts. This cleansing treatment includes a hydro-massage bath with conditioning aromatherapy shampoo, blow dry, full body brushing, ear cleaning and hair removal (if needed), nail trim or file and is finished with a bandana or bow that is misted with essential oil finishing spray.

Mini Spaw

Is perfect for the pet that doesn’t require a full haircut, but rather needs a clean-up. This treatment includes a hydro-massage bath with conditioning aromatherapy shampoo, blow dry, full body brushing, paw pad trim, sanitary trim, feet and feather trim, ear cleaning and hair removal (if needed), nail trim or file and is finished with a bandana or bow that is misted with essential oil finishing spray.

Full Service Spaw

Is the nose to tail haircut. Our professional groomers will give your pet the look you want and a haircut that promotes healthy skin and coat. This treatment includes a hydro-massage bath with conditioning aromatherapy shampoo, blow dry, full body brushing, breed-specific or owner-specified cut, ear cleaning and hair removal (if needed), nail trim or file and is finished with a bandana or bow that is misted with essential oil finishing spray.

Puppy's First Bath

Introduces your puppy to the benefits of grooming and encourages them to relax in the grooming environment so they are ready for future treatments. This service is for puppies up to 4 months who have had all necessary vaccinations and includes a conditioning aromatherapy bath, gentle fluff dry and body brushing, ear cleaning and hair removal (if needed), nail trim or file and an introduction to teeth brushing. Pricing for all breeds under 16 weeks is $10 off the regular Spaw Bath price.

Puppy's First Trim

Gives your Puppy’s coat some tidying up while leaving them still looking like a puppy. This treatment is a Mini Spaw for puppies up to 4 months of age and includes a conditioning aromatherapy bath, gentle blow dry, full body brushing, face trim, sanitary trim, ear cleaning and hair removal (if needed), nail trim or file and introduction to teeth brushing. Pricing for all breeds under 16 weeks is $10 off the regular groom price.

Show Cut (AKC Breeds Only)

For those show-biz dogs (or those trying to be). Includes a full grooming service and the precise AKC specified cut acceptable for show.

Pricing is dependent on breed and length of service. Please call for details 614-792-9212.

Add-on and Additional Service Offerings

Fur-gone and Forgotten Deluxe De-shed

Is particularly suited for dogs that are prone to shedding. This treatment includes an in-bath de-shedding treatment to remove loose fur, release undercoat, and unclog hair follicles. Additional de-shedding is done during the drying process and with the use of a Furminator. We then complete this service with the Smooch A Pooch dental treatment and give you 10% off retail coupon for purchases made the same day of service. $20-25 dependent on breed. Additional $15.00 additional per 15-minute increments.

Deluxe Hydrating Treatment

Perfect for dull, lifeless coats, this intense hydrating treatment uses an extract that is a natural humectant that moisturizes and adds vital nutrients with a soothing scent. This non-oily hydrating butter will give your pet a silky smooth skin and coat that releases body-moisturizing emollients every 2 hours for continual hydration. We then complete this service with the Smooch A Pooch dental treatment and give you 10% off retail coupon for purchases made the same day of service. $15

Perfect Pawdicure

Helps soothe paws damaged by gravel, hot pavements, or snow, or those that get itchy feet in the summer months due to pollen and other irritants. Treatment includes a milk thistle and vanilla paw soak, and a gentle paw pad massage with an anti-oxidant rich grape seed oil blend that helps to moisturize and revitalize dry and cracked paws. This soothing pawdicure will leave paws feeling totally refreshed. $6

Smooch A Pooch Teeth Brushing

This teeth brushing treatment begins with a thorough teeth brushing and gum massage, specifically cleaning all three sides of each tooth while massaging the gums. It is finished with a fresh peppermint dental foam. Consistent dental care can help ward off bad breath, gum disease, multiple infections, and heart disease. $6

Flea Stay Away

Uses a shampoo blended with the simplest combination of conditioning extracts and oils to effectively clean and treat your dog’s skin & coat. Plus, it has been formulated to effectively repel fleas & ticks, yet still be sensitive to your dog’s olfactory system. This shampoo is vegan, gluten free, pH balanced and tear-free. This treatment is preventative and NOT intended to treat an infestation. $15

Odor Eater De-Skunk Treatment

Say goodbye to the old tomato juice, vinegar, or whatever routine for pets unfortunate enough to have been sprayed by a skunk! This rich, creamy, hypoallergenic shampoo does not just cover up the odor it removes it entirely – usually with just one application! **De-skunk services are only done on pets that are treated at home with a de-skunk product prior to bringing them in to our stores. $15

Standard De-Shed

Uses de-shedding solution and brushes to rid your pet of all that extra fur. $15-20 depending on breed.

Dematting/Undercoat Removal

Is charged at $1 per minute with a minimum of 15 minutes required. De-matting services will only be performed if, after assessing coat condition, we feel we can safely and humanely do so. If we do not feel we can perform this service without causing excessive pain and stress, we will discuss alternative options. Owners will be required to initial the Severe Matting Clause in the Client Release Form.
 

Paw Pad Trim

Includes the trimming of the hair between the paw pads. $15

Face/Eye Trim

Tidying up the eye area and visor to keep your pooch’s eyes clean and free of hair. $15

Sanitary Trim

Great for pooches with long hair or a fluffy coat, this includes a trim of the bottom and private area to keep them clean and fresh. $15

Full Head Trim

A complete shaping of the head and trimming of the eye area, visor and mouth and beard. $15

Feet/Paw Pad Trim

Includes the trimming and shaping of the top of the feet and the paw pads. $15

Pup Pedicure

The trifecta of paw care includes a whole foot trim, nail trim and filing. $30

Groomer Three For All

Any 3 services from the Express Services listing. $30
 

Nail Trim

 

Dogs need their nails trimmed every 4-6 weeks to keep them healthy and to reduce the risk of injury. $16

 

Nail Filing

Dogs need their nails trimmed every 4-6 weeks to keep them healthy and to reduce the risk of injury. This service uses a dremel to file the nails down. $18

Ear Cleaning

A gentle deep cleaning treatment to remove wax and debris from the outer ear canal using a lavender and chamomile aromatherapy ear cleanser. $10

Bather Three For All

Get any three treatments from the following: Nail Trim or Filing, Ear Cleaning, Gland Expression, Teeth Brushing or 15 minute Brushout. $25
 

Gland Expression

External gland expression. For dogs with a history of gland issues please consult your veterinarian. $15

House Rules for Professional Grooming Appointments

  • 24 cancellation notice required to avoid a 50% service fee on booked cost of service. Late cancellations or no-shows could result in required pre-payment for future appointments. A courtesy email will be sent a few days prior to confirm your appointment.
  • For the safety of our staff and clients, all customers will be required to sign a hold and harmless release form. In addition, it is imperative that you make us aware of any health issues or potential problem areas like matted fur or skin irritations prior to your grooming appointment so that we can provide recommended grooming or treatment options.
  • We will call you at least 15 minutes before your pet’s grooming session is finished to give you ample time for pick-up. You must be present when pet is finished. We allow a 20 minute grace period, after which an extra charge of $5 for every additional 15 minutes will be applied. Please understand that this policy serves the best interest of your pet as we are not equipped to safely house pets for extended periods of time.

 

 

PEOPLE LOVE OUR GROOMING SERVICES!

I was very pleased with our visit this afternoon. Archie looks so cute! Abby R. was kind and sweet to Archie. She was very helpful showing me what to use to brush/comb his hair.
- Patty T.